Privacy Policy

Information We Collect

We collect information in the following ways:

Information you provide to us

• Contact details such as your name, email address, phone number, and mailing address when you fill out a form, request information, book a session or consultation, or enroll in a membership.
• Health, fitness, and goal information you choose to share with us so we can deliver and tailor your training (for example, your training history, movement or mobility notes, and fitness goals).
• Payment information you provide when you purchase a membership or training package. Payment card details are processed by our third-party payment processor; we do not store full payment card numbers.
• Any other information you choose to provide, including in messages, reviews, or survey responses.

Information collected automatically

• Usage and device information such as your IP address, browser type, pages viewed, and dates and times of access, collected through cookies and similar technologies.
• Cookies and analytics identifiers used to operate the Site, remember your preferences, measure performance, and support advertising.

Information from third parties

• Information from advertising and analytics partners (for example, when you interact with our ads), and information from our scheduling or membership-management software when you book or manage services.

How We Use Your Information

We use the information we collect to:

• Provide, schedule, and manage your training services, memberships, and packages.
• Communicate with you about your account, bookings, billing, and service updates.
• Send you marketing and promotional messages where permitted, which you can opt out of at any time.
• Operate, maintain, personalize, and improve the Site and our services.
• Protect the security and integrity of our Site, prevent fraud, and enforce our terms.
• Comply with legal obligations and exercise or defend legal claims.

How We Share Your Information

Conquer Fitness does not sell, trade, or rent your personal information to third parties. We share information only as described below:

• Service providers who perform functions on our behalf, such as scheduling and membership-management software, payment processors, email and communications providers, hosting providers, and analytics and advertising partners, in each case subject to appropriate confidentiality and data-protection obligations.
• Advertising and analytics platforms, including Google (Google Analytics and related advertising features) and Meta/Facebook (including the Meta Pixel), to help us understand Site usage and deliver relevant advertising.
• Legal and safety purposes, when we believe disclosure is required by law or reasonably necessary to protect the rights, property, or safety of Conquer, our members, or others.
• Business transfers, in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to this Policy.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember preferences, analyze traffic, and support advertising. You can control cookies through your browser settings. You can opt out of Google Analytics advertising features using Google's opt-out tools, and you can manage interest-based advertising through the settings offered by Google and Meta.

Text Messaging (SMS)

If you opt in to receive text messages from Conquer Fitness, you consent to receive account, scheduling, and promotional messages at the mobile number you provide. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to unsubscribe, or HELP for help. Consent to receive text messages is not a condition of purchasing any goods or services. No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes; text messaging originator opt-in data and consent are not shared with any third party except as necessary to deliver the messaging service. For text-message assistance, contact us at 469-652-7942.

Your Choices and Rights

• You may opt out of marketing emails by using the unsubscribe link in any message, and out of texts by replying STOP.
• You may request that we access, update, correct, or delete personal information we hold about you by contacting us using the details below. We will respond consistent with applicable law.
• Depending on where you live, you may have additional rights under applicable privacy laws.

Data Security

We maintain reasonable physical, electronic, and administrative safeguards designed to protect personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. If any part of the Site requires a username or password, you are responsible for keeping those credentials confidential.

Children's Privacy

Our Site and services are intended for adults and are not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can delete it.

Third-Party Links

The Site may contain links to third-party websites and services that we do not control. This Policy does not apply to those third parties, and we encourage you to review their privacy policies.

Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the "Last Updated" date above, and material changes will be posted on this page. Your continued use of the Site or our services after changes take effect constitutes acceptance of the updated Policy.

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